Careers
Why ObserveID
Work that matters. A team that ships.
01
Hard, relevant problems
Identity is the new security perimeter. You'll work on graph-scale data, access intelligence and AI-driven remediation.
02
Ownership and impact
Small, senior teams mean your work reaches customers fast and your ideas shape the product.
03
Grow with the category
IVIP, ITDR and AI-agent identity are emerging fields. Learn and lead at the front of them.
Open Positions
Current openings
Don't see a perfect fit? Apply anyway and tell us how you'd contribute.
IAM Technical Training Lead / Coordinator
Develop, coordinate, and deliver technical and functional training for our Identity Security platform. Work closely with Product, Engineering, Professional Services, and Customers to build a scalable enablement program.
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Key Responsibilities
- Build & manage structured training programs for customers, partners, and internal teams.
- Develop role-based learning paths for admins, implementation teams, and business users.
- Deliver instructor-led virtual training, workshops, demos, and hands-on labs.
- Create lab guides, assessments, videos, and quick-reference guides.
- Maintain training environments, labs, and realistic IAM/IGA/PAM use cases.
- Help establish an Identity Security Academy & Certification Program.
Required Qualifications
- Minimum 5+ years of relevant professional experience.
- Prior experience working for an IAM, IGA, PAM, or Identity Security software vendor is mandatory.
- Working knowledge of identity lifecycle (JML), RBAC, provisioning, access requests & reviews.
- Familiarity with Active Directory, Entra ID, SSO, SAML, OAuth, OIDC, APIs, and SCIM.
- Strong presentation, facilitation, and communication skills in written/spoken English.
Preferred & Schedule
- Schedule: Second Shift (approx. 10:00 - 11:00 PM IST) for U.S. Pacific Time overlap.
- Experience with platforms like SailPoint, Saviynt, CyberArk, Okta, BeyondTrust, or Ping Identity.
- Exposure to LMS, video training platforms, or certification workflows.
⚠️ Important: Candidates without prior IAM / IGA / PAM experience will not be considered.
IAM Project Manager / Customer Success Manager
Own customer implementations, POCs, onboarding, deployments, adoption, and ongoing relationships for our Identity Security platform in a hybrid PM/CSM role.
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Key Responsibilities
- Own customer engagements from kickoff through implementation, go-live, and adoption.
- Manage IAM/IGA/PAM deployments, POCs, pilots, and expansion projects.
- Establish clear project plans, success criteria, timelines, and dependencies.
- Lead kickoff meetings, weekly status calls, and technical workshops.
- Track integrations with Active Directory, Entra ID, HR systems, and enterprise apps.
- Distinguish vendor deliverables vs. customer dependencies (APIs, credentials, connectivity).
Required Qualifications
- Minimum 5+ years of relevant experience in IAM/IGA/PAM enterprise programs.
- Demonstrated experience managing enterprise IAM software implementations.
- Strong understanding of identity lifecycle management, JML, RBAC, access governance.
- Working knowledge of Active Directory, Entra ID, SSO, SAML, SCIM, and REST APIs.
- Ability to manage multiple customer implementations simultaneously.
Preferred & Schedule
- Schedule: Second Shift (approx. 10:00 - 11:00 PM IST) for U.S. Pacific Time overlap.
- PMP, Scrum, Agile, ITIL, or similar certifications.
- Experience with Jira, Azure DevOps, Salesforce, and North American enterprise customers.
⚠️ Important: Candidates without prior IAM / IGA / PAM experience will not be considered.
Senior Technical Writer – Identity Security
Create and maintain high-quality technical, product, implementation, administration, integration, API, and troubleshooting documentation for an enterprise Identity Security platform.
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Key Responsibilities
- Develop Admin, Deployment, Configuration, Integration, API, and Troubleshooting Guides.
- Work directly with Engineers, Product Managers, and DevOps to translate tech into docs.
- Independently test and validate features instead of relying solely on engineering notes.
- Create architectural diagrams, workflows, screenshots, and step-by-step procedures.
- Establish documentation standards, style guides, and knowledge portals.
- Utilize AI-assisted documentation workflows while ensuring high technical accuracy.
Required Qualifications
- Minimum 5+ years of technical writing experience in enterprise software.
- Prior professional experience documenting IAM, IGA, PAM, or Identity products is required.
- Strong understanding of REST APIs, JSON, SCIM, Active Directory, SSO, SAML, OAuth.
- Familiarity with cloud infrastructures (AWS/Azure), Containers/Kubernetes, and Linux/Win.
- Exceptional written English and attention to detail.
Preferred & Schedule
- Schedule: Second Shift (approx. 10:00 - 11:00 PM IST) for U.S. Pacific Time overlap.
- Experience with Postman, OpenAPI/Swagger, Git/GitHub, Markdown, and Docs-as-Code.
- Background with platforms like SailPoint, Saviynt, CyberArk, Okta, or BeyondTrust.
⚠️ Important: Candidates without prior IAM / IGA / PAM experience will not be considered.
Tell us about yourself.
We’re actively seeking exceptional talent to join our team. Please share your story with us
